Location
The hotel complex is located in the historic centre, surrounded by gardens. It is close to all the major attractions such as museums, art galleries and parks. It is a 75 km drive to the beach and tourist centre of Veracruz, 15 mins to Coatepec, 60 mins to Naolinco, 70 mins to Jalcomulco and an hour and a half to Filobobos. Veracruz Airport is around 13 km from the hotel.
Facilities
Guests can enjoy the pleasant ambience of one of the 2 villas/houses. The following room categories are also available: 12 junior suites, 14 suites, 19 single rooms and 157 double rooms. The reception desk is open round the clock. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has wheelchair-accessible facilities and a lift. A variety of shops are available, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry.
Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Valuables can be securely stored in a safe. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-accessible rooms can also be booked.
Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. A variety of refreshing drinks await guests at the pool bar. There are many ways to relax or stay active at the hotel, including a gym and massage treatments. Entertainment options and leisure facilities include a kids' club and a dance club.
Meals
Various dining options are available, including a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.