Location
The historical centre is about 5 minutes on foot and within around 600 m guests will find various restaurants, shops, a bus station, Xalapa cathedral as well as the central square of the city. Museo de Antropología is only 1 km from the hotel and Xalapa Museum Interactivo is around 1.5 km away. Jalapa airport is roughly 8 km from the hotel.
Facilities
The urban hotel has 13 single rooms and 17 double rooms, which are located on 2 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service, a laundry service, a coin-operated laundry and a page service. Complimentary newspapers are available.
Rooms
Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed and a sofa bed. There is no additional charge for an extra bed. A safe and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a stereo system and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Urban hotel has 30 non-smoking rooms.
Sports/Entertainment
Fine weather can be enjoyed on the terrace.
Meals
Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can dine at the non-smoking restaurant, which includes a separate area for smokers (high chairs are available). Catering options include bed and breakfast, half board, full board and all-inclusive. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Urban hotel also offers special catering options.
Payment
American Express is accepted as payment the urban hotel.