Location
The hotel is strategically located in the city centre of Madrid, close to Puerta del Sol, Plaza Mayor, in the commercial heart of the city and close to the triangle of the arts, formed by the museums El Prado, Reina Sofia and Thyssen Bornemitza.
Facilities
Guests have a choice of 8 junior suites, 2 suites, 139 single rooms and 139 double rooms located in a 12-storey main building and a 12-storey auxiliary building. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Travellers with their own cars can use the parking spaces (subject to availability). Other services include a babysitting service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The conference room is available for conferences, lectures and meetings.
Rooms
Rooms are equipped with air conditioning and individually adjustable heating. Some rooms include a balcony. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Additional amenities include an entertainment programme for children with a number of fun activities.
Meals
Various dining options are available, including a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide gluten-free meals. The hotel also offers snacks.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.