Location
The hotel is a lively destination within walking distance of the best attractions the city of Chicago has to offer, like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theatre district and the Magnificent Mile. It is a locale close to the best of the city's offerings, shopping on the famed State Street and Jewelers Row on Wabash Avenue. The hotel is also situated near the Jay Pritzker Pavilion at Millennium Park, Chicago Theatre, Chicago Symphony Orchestra, Lincoln Park Zoo and many more points of interest. Chicago Midway International Airport is about 18 km away and Chicago O'Hare International Airport is some 29 km from the establishment.
Facilities
The hotel welcomes guests in a 25-storey building with a lift and 1639 rooms. The reception desk is open round the clock. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a page service. Complimentary newspapers are available.
Rooms
Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi (for a fee) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 1641 non-smoking rooms.
Sports/Entertainment
A refreshing swim in the indoor pool complex is a great way to unwind. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Water sports enthusiasts are offered aquafit. Sport and leisure facilities at the hotel include a gym and yoga. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and anti-ageing treatments. Subject to charge: massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Various dining options are available, including a café and a bar. The restaurant has air conditioning and high chairs for children. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
Café
Newspaper kiosk
Small supermarket
Shops
Hairdresser
Bar(s)
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with high-chairs
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Car Park
Garage
Laundry Facilities
Pets
Air conditioning
24-hour reception
Hotel Safe
Currency Exchange
Cloakroom
Lifts