Location
The hotel is located on Chicago's famous Magnificent Mile surrounded by some of the world's best shopping. Midway Airport is approximately 21 km away, while Chicago O’Hare Airport is roughly 29 km from the hotel.
Facilities
Guests have a choice of 13 suites, 168 single rooms and 17 double rooms located in an 18-storey main building and a 64-storey auxiliary building. Check-in and check-out are possible at any time at the reception desk. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include translation services, room service, a laundry service, a coin-operated laundry and a page service. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available.
Rooms
Rooms are equipped with air conditioning. Some rooms include a balcony. All rooms are carpeted and include a double bed or a king-size bed. An extra bed is available for a fee. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio, a DVD player and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, 198 non-smoking rooms and 1 smoking room.
Sports/Entertainment
The freshwater pool complex guarantees comfortable swimming with its indoor area and pleasantly heated water. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Dining facilities include a dining room, a breakfast room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.