Location
The hotel is less than 5 km from San Francisco International Airport. A complimentary airport shuttle service is offered. The complimentary shuttle service also extends to a BART light-rail station, which is 22.4 km from downtown San Francisco and other Bay Area attractions.
Facilities
789 non-smoking rooms are located on 9 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) is provided in public areas. The hotel has wheelchair-accessible facilities. A variety of shops are available, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service (for a fee), a transfer service, translation services, room service, a laundry service, a page service and a hotel shuttle bus. Complimentary newspapers are available.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. An extra bed is available for a fee. A desk is provided. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and smoking rooms.
Sports/Entertainment
The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. The water sports offered include jet skiing. Sport and leisure facilities at the hotel include a gym, squash and aerobics. A spa and hydrotherapy treatments are available in the wellness area.
Meals
Various dining options are available, including a restaurant, a dining room, a breakfast room and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. The hotel also offers snacks.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.