Location
The hotel overlooks San Francisco Bay and is centrally located between San Francisco and Silicon Valley in Burlingame, which has a number of shopping venues. Nearby attractions include the Golden Gate Bridge, Union Square and Fishermans Wharf.
Facilities
2 junior suites, 4 suites, 170 single rooms and 224 double rooms are located on 15 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a transfer service, room service, a laundry service, a page service and a hotel shuttle bus. Complimentary newspapers are available.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace is included as standard. All rooms are carpeted and include a double bed or a king-size bed. An extra bed is available for a fee. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (for a fee) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and 400 non-smoking rooms.
Sports/Entertainment
Guests can enjoy the benefits of a saltwater swim in the pleasantly warm waters of the indoor pool area. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. Water sports available at the hotel include water skiing, windsurfing, jet skiing, sailing and diving. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym and aerobics. A wellness area with a spa is available at the hotel. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Special meals, including diet meals, are also available. Non-alcoholic beverages are available.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.