Location
The hotel is centrally located overlooking the picturesque harbour of Charlotte Amalie, one block from the renowned duty-free shops, restaurants, nightlife and entertainment of the city. It is also just across the street from the inter-island ferries and seaplanes for visits to other islands. The beach at Magens Bay is around 15 minutes' drive away. Attractions in the area include the Yacht Haven Grande and Havensight Shopping Mall, both some 10 minutes' drive away, and Coral World Ocean Park, approximately 30 minutes' drive away.
Facilities
150 rooms, including 6 junior suites and 5 suites, are located on 4 storeys and can be reached by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a cloakroom, baggage storage service, safe and cash machine ensure a comfortable stay. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, a games console and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has smoking rooms.
Sports/Entertainment
The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The hotel offers an extensive outdoor sport and leisure programme, which includes crazy golf and fishing. For a fee, guests can also enjoy tennis, beach volleyball, golf and horse riding. Sport and leisure options include a gym or, for a fee, bowling and aerobics. The wellness area offers pure relaxation and includes a spa and a beauty salon. For a fee, massage treatments are available to guests. Guests of all ages have the opportunity to enjoy a fun entertainment programme (for a fee).
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. A delicious breakfast provides energy for the rest of the day.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.