Location
The complex is only one block from the beach, a few minutes from San Juan airport and some 15 minutes' drive to Old San Juan.
Facilities
The hotel has 222 non-smoking rooms, which are located on 8 storeys and are reachable by lift. Check-in and check-out are possible at any time at the reception desk. A cloakroom, baggage storage service, safe and cash machine are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include translation services, room service, a laundry service, a coin-operated laundry and a page service. Complimentary newspapers are available.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. There is no additional charge for an extra bed. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms and smoking rooms.
Sports/Entertainment
The outdoor pool complex provides invigorating refreshment. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including tennis, a gym, aerobics and a spa. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Various dining options are available, including a dining room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A fortifying breakfast is served daily. Staff are also happy to provide gluten-free meals.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.