Location
The resort is nestled away at the north-eastern part of Batam Island, around a 35-minute ferry ride away from Singapore. Major shopping, cultural and entertainment hubs of the area can be reached within a 20- to 35-minute drive from the resort. Turi Beach is in the immediate vicinity and the centre of Batam is a 25-minute drive away. Other nearby places of interest include the village of Malay Kampong and the Nongsa River (both 20 minutes by car), the Vihara Duta Metria Buddhist temple (25 minutes), Barelang Bridge and the restored Vietnamese Refugee Camp and Museum (both 50 minutes), and Penyengat Island (around an hour away). Han Nadim Airport (Batam) is just 15 minutes from the hotel.
Facilities
The resort has 140 rooms, which are located on 4 storeys and are reachable by lift. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a complimentary babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.
Rooms
Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. An extra bed is available for a fee. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (for a fee) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.
Sports/Entertainment
Guests can cool off in one of the 2 outdoor pools. There is a children's swimming area as well. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers outdoor sports, including cycling/mountain biking, tennis, beach volleyball, volleyball and golf. With water skiing, windsurfing, jet skiing, motorboat rides, banana boat rides, canoeing, sailing, catamaraning and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the resort include a gym, billiards and aerobics. A spa, massage treatments and solarium are available in the wellness area. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Meals
Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. Guests can indulge their palates at the restaurant (smoking area, air conditioning and high chairs). Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. A delicious and varied buffet is freshly prepared at breakfast, and a set menu can be ordered at lunch and dinner. Special meals, including diet meals, are also available. The resort also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.