Location
This hotel is situated at the heart of the hotel zone, and offers views of the Caribbean and white sandy beaches. Restaurants and links to public transport can be found in the immediate vicinity. Isla Mujeres is around 40 minutes away, Playa del Carmen and Xcaret are around an hour away, and Xel-Ha and the tourist centre of Tulum are roughly 1.5 hours from the hotel. Cancun International airport is 14 km away.
Facilities
In addition to 179 villas/houses, this spacious property includes a residential complex with a lift,made up of a 7-storey main building and an 8-storey auxiliary building. Awaiting guests are 358 rooms. The reception desk is open round the clock. Amenities include a cloakroom and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car. Other services include medical assistance, room service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.
Rooms
Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. Guests are sure to get a good night's sleep in the double bed. Valuables can be securely stored in a safe. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-accessible rooms can also be booked. The hotel has 179 non-smoking rooms.
Sports/Entertainment
Guests can strike that perfect balance between exercise and relaxation in one of the 2 freshwater pools, which are outdoors and in part heated. There is a special swimming area for little ones as well. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball and golf. With jet skiing, diving and aquafit available, the hotel also caters to water sports enthusiasts. Sport and leisure facilities at the hotel include a gym and table tennis. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Meals
Dining facilities include a dining room, a café, a bar and a pub. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu.
Payment
The following credit cards are accepted: VISA and MasterCard.