The Ritz-Carlton, Cancun

Mexico, Cancun,

Overview

Location

This hotel is located just minutes from the many attractions of the city of Cancun. It offers easy access to intriguing ancient Mayan sites and striking Caribbean beaches and guests can choose from a variety of leisure activities. It lies some 15 minutes from the airport.

Facilities

The hotel welcomes guests in a 9-storey building with a lift and 365 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a page service. Complimentary newspapers are available.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. All rooms are carpeted and include a double bed or a king-size bed. An extra bed is available for a fee. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (for a fee) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment

An invigorating dip in one of the 3 outdoor pools is always worthwhile. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Sun loungers and parasols on the terrace invite guests to relax and unwind. For those who wish to stay active while on holiday, the hotel offers tennis. Water sports enthusiasts are offered diving. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including 8 restaurants, a dining room, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Breakfast, lunch and dinner will satisfy appetites big and small. Gluten-free meals and vegetarian dishes can be prepared on request. The show cooking is a particularly special attraction.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Retorno del Rey 36

Property Features

Rooms

Amenities

Polices

Check-In

12:00 PM

Check-Out

02:00 PM