Location
This family-friendly themed hotel is a sophisticated and relaxing urban oasis, conveniently located in the heart of Richmond. The shops of the Richmond Centre are 15 minutes' drive from the city hotel and Richmond Oval is a 10-minute drive away. The club resort is directly accessible via Canada Line and it will take guests approximately 16 minutes to reach Downtown Vancouver, while the airport is 5 minutes away.
Facilities
The hotel has a lift and features 210 suites and 210 single rooms. Staffed 24 hours a day, the reception desk provides a smooth check-in/check-out service. The hotel provides a currency exchange service, medical assistance, room service, a laundry service, a conference room, a business centre and a theatre hall. Wireless internet access allows guests to stay connected while on holiday. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Parking facilities available to guests include a garage and a car park. Bicycles can be kept in the bicycle storage area.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and include a king-size bed. A safe provides secure storage for guests' personal property. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Internet access, a direct dial telephone, a television with satellite/cable channels and a radio are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 202 non-smoking rooms.
Sports/Entertainment
The freshwater pool complex features heated pools, an indoor area and a children's pool. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, a spa and massage treatments. A dance club and a casino are also options for entertainment.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner).
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.