Location
Located directly beside the Playa del Carmen, this luxury hotel lies just 800 m from the city's leisure district where guests will discover a diverse range of entertainment options, cafés, bars and restaurants (just 200 m away).
Facilities
Guests have a choice of 36 junior suites and 471 double rooms located in two 2-storey buildings with lifts. The friendly staff at the reception desk are happy to answer any questions. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a childcare service, a hairdresser and a conference room. Wireless internet access allows guests to stay connected while on holiday. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Parking spaces are available to guests travelling by car.
Rooms
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Bathrooms with wheelchair access can also be booked.
Sports/Entertainment
The outdoor pool complex, which includse a children's area, makes for relaxing swimming. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of activities are available at the hotel, for example tennis, beach volleyball and volleyball or, for a fee, cycling/mountain biking and golf. A number of sports are available, including water sports such as windsurfing, jet skiing, catamaraning, kayaking and snorkelling. For a fee, guests can also enjoy banana boat rides and diving. Sport and leisure facilities at the hotel include a gym, table tennis and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and anti-ageing treatments. Additional leisure activities include an entertainment programme, a kids' club, a dance club and a nightclub.
Meals
The dining area includes 3 restaurants and a bar. All-inclusive can be booked. Special extras await all-inclusive guests – snacks as well as a selection of alcoholic and non-alcoholic beverages. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for dinner). Special culinary options, such as vegetarian dishes, are also available. The chefs prepare delicious specialities during the show cooking.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.