Location
This luxury hotel is located on the southwest coast of the island of Tenerife, in the town of Alcalá, Guía de Isora, within 5 minutes of Los Gigantes on the seafront. It is only 60 minutes from the capital of the island, Santa Cruz and only 40 minutes from National Park of Las Cañadas del Teide, where the highest peak in Spain, at a height of 3,718 m, is located. A particular highlight of the area is its eternal spring-like climate, with average annual temperatures of 21ºC. The hotel is also only 35 minutes from Tenerife South Airport.
Facilities
In addition to 6 villas/houses, guests can also choose from a selection of 100 rooms and 94 junior suites. The reception desk is open round the clock. Amenities include a safe, a currency exchange service and a cash machine. Wireless internet access is provided in public areas. The hotel has wheelchair-accessible facilities and a lift. A variety of shops are available, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.
Rooms
The rooms have a living area, a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player, an alarm clock and WiFi are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. The hotel has non-smoking rooms.
Sports/Entertainment
On hot days, a refreshing dip in one of the 4 outdoor pools is highly recommended. No matter the weather, guests can always swim a few laps in the indoor pool. The pool area is partially heated and includes saltwater and freshwater pools. A hot tub invites guests to soothe their muscles (for a fee), and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of activities are available at the hotel, for example volleyball, paddle tennis and archery or, for a fee, cycling/mountain biking, tennis and golf. A number of sports are available, including water sports such as windsurfing, catamaraning, kayaking, snorkelling and aquafit. For a fee, guests can also enjoy sailing and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, yoga, callisthenics and aerobics. There is a wellness area with a spa, a beauty salon, anti-ageing treatments and a solarium and, for an additional fee, a sauna, a steam bath and massage treatments. Additional leisure activities include live music, a dance club and a nightclub.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Great food and friendly service await guests in 7 air-conditioned restaurants. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers snacks. The show cooking is a particularly special attraction. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.
Newspaper kiosk
Shops
Hairdresser
Bar(s)
Nightclub
Theatre
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Bicycle Hire
Car Park
Garage
TV Room
Laundry Facilities
Air conditioning
24-hour reception
Hotel Safe
Currency Exchange
Lifts
Café