Location
Situated beside the Playa Las Glorias in one of the largest natural bays in Mexico, which is known as the Bahía de Banderas, this hotel may enjoy the beautiful colonial city of Puerto Vallarta which lies between the wonderfully warm Pacific Ocean and tropical jungle.
Facilities
Guests have a choice of 291 rooms located in a 3-storey main building and 3 auxiliary buildings. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service, a coin-operated laundry and a page service.
Rooms
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms include a double bed. An extra bed is available for a fee. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include a washing machine and an ironing set. Equipped with a direct dial telephone, a flatscreen television with cable channels, a radio, an alarm clock and WiFi (for a fee), the rooms provide many ways for guests to stay connected and entertained. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, 75 non-smoking rooms and smoking rooms.
Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Sun loungers and parasols on the terrace invite guests to relax and unwind. There is a poolside snack bar as well. For guests who wish to keep active, tennis and beach volleyball are available. With canoeing and diving available, the hotel also caters to water sports enthusiasts. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. A spa and massage treatments are available in the wellness area. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Various dining options are available, including a non-smoking restaurant, a dining room, a café and a bar. All-inclusive is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. The hotel also offers snacks.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.