Location
This hotel lies close the large Rhine-Neckar shopping centre and within two minutes' walk of the nearest tram stop, which offers convenient links to Mannheim and Heidelberg. The nearest access to the motorway is a mere 300 m from the hotel and it is around 250 km to Cologne-Bonn Airport whilst Munich Airport is 350 km away.
Facilities
121 rooms, including suites, 46 single rooms and 74 double rooms, are located on 9 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access (for a fee) is provided in public areas. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include room service (for a fee), a laundry service and a coin-operated laundry. Complimentary newspapers are available. Lectures, presentations and meetings can be held in one of the 13 conference rooms.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a king-size bed. An extra bed is available for a fee. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms, 45 non-smoking rooms and 1 smoking room.
Sports/Entertainment
A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a sauna and a solarium.
Meals
Various dining options are available, including a dining room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include half board and full board. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner).
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.