Location
This hotel affords a convenient location near the historic quarter of the city, in one of the most elegant areas of Santiago de Cuba where travellers may explore the winding colonial streets or savour Santiago’s world-famous rum and cigars whilst listening to traditional Cuban music. Lying on lively Avenida de las Américas, the hotel is a mere 100 m from the Che Guavara monument, about 1 km from the international hospital and approximately 1.5 km from Heredia theatre and the Plaza de la Revolución. It is 2 km to the historic centre where an array of shops to be found, and Antonio Maceo airport is some 7 km away. Santiago de Cuba is the second largest city in the country and offers a great deal of Caribbean flair. Two features distinguish it from other locations: the warm, hospitable, fun-loving people and the rich cultural and historical heritage coupled with the bay’d majestic beauty, being surrounded by mountains.
Facilities
Guests can enjoy the pleasant ambience of one of the 30 junior suites, 4 suites and 268 double rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. Guests can browse a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry.
Rooms
Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a refrigerator included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.
Sports/Entertainment
Whether more active or in need of rest and relaxation, guests can unwind at the pool complex, which includes a children's area and a total of 3 swimming pools. Parasols and comfortable sun loungers are available on the sun terrace. Refreshing drinks are served at the poolside snack bar. For guests who wish to keep active, tennis, volleyball and basketball are available. Sport and leisure facilities at the hotel include a gym and table tennis. A sauna, beauty salon and massage treatments are available in the wellness area. Activity coordinators organise an entertainment programme for adults and children.
Meals
Various dining options are available, including 4 restaurants, a café and a bar. Half board is offered as a catering option. A continental breakfast buffet and dinner offer culinary delights every day. Special meals, including diet meals, are also available.
Payment
The following credit cards are accepted: VISA and MasterCard.
Hairdresser
Bar(s)
Restaurant(s)
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Car Park
Playground
TV Room
Laundry Facilities
Air conditioning
Hotel Safe
Currency Exchange
Lifts
Café
Shops