Location
The hotel is located in a secluded setting on the southern shore of Lake Tahoe in South Lake Tahoe, California. The base lodge of the Heavenly Ski Resort is less than two miles from the resort and the gondola is less than one mile away. Downtown South Tahoe and Zephyr Cove Beach are also a short drive from the hotel.
Facilities
260 rooms are located on 3 storeys and can be reached by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a safe, a currency exchange service and a cash machine. Wireless internet access (no extra charge) is provided in public areas. A fireplace creates a cosy atmosphere. There are a number of shops as well. Children can enjoy the playground. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a childcare service, room service (limited hours), a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. Complimentary newspapers are available. A photocopier is on hand for guests' business and communication needs.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed or a sofa bed. Separate bedrooms are available. An extra bed is available for a fee. Guests may safely secure their valuables in a safe for an additional fee. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave, tea/coffee station and dishwasher. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The holiday village has non-smoking rooms and smoking rooms.
Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the complex, including tennis, golf, skiing, a gym, a spa, a sauna and hydrotherapy treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
The dining area includes a restaurant and a dining room. A continental breakfast guarantees a great start to the day.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.