Location
The hotel is conveniently located adjacent to one of the town's best shopping centres, while many businesses and tourist sights are within walking distance. It is a 10-minute drive to the centre of Georgetown, a 15-minute drive to the tourism centre of Khoo Kongsi and a 25-minute drive to the beach at Batu Ferringhi. The hotel is also 20 minutes from Penang International Airport.
Facilities
The hotel has 16 suites, 248 single rooms and 195 double rooms, which are located on 17 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a safe and a currency exchange service. Wireless internet access is provided in public areas. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the car park. Further services include a babysitting service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus.
Rooms
Air conditioning ensures that rooms maintain just the right temperature. All rooms are carpeted and have a double bed or a king-size bed. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and 373 non-smoking rooms.
Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. The sun loungers are perfect for soaking up some sun. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including crazy golf, a gym, table tennis, aerobics, a sauna, a steam bath and massage treatments.
Meals
Various dining options are available, including a dining room and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner).
Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.