Location
The hotel is located in the heart of the city and linked directly to Birmingham International Convention Centre (ICC) and Symphony Hall. It is within walking distance of Broad Street and Brindley Place, the city's vibrant nightlife area. It is only ten minutes by train from Birmingham International Airport (approximately 24 km) and the National Exhibition Centre (NEC). Coventry Airport is about 49 km away and East Midlands Airport is roughly 66 km away. London Luton Airport is approximately 145 km, Liverpool John Lennon Airport 53 km and Manchester Airport is 129 km from the hotel.
Facilities
The hotel has 319 non-smoking rooms, including 8 junior suites, 3 suites, apartments and 272 double rooms, which are located on 24 storeys and are reachable by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park (subject to availability). Other services include translation services, room service (for a fee), a laundry service and a coin-operated laundry. Complimentary newspapers are available. 9 conference rooms are available for lectures, presentations and meetings.
Rooms
Rooms are equipped with air conditioning and individually adjustable heating. Rooms include a double bed. An extra bed is available for a fee. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers and the daily newspaper provide additional comfort in the rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and smoking rooms.
Sports/Entertainment
The pleasantly heated water of the indoor pool area guarantees comfortable swimming. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium.
Meals
Various dining options are available, including a dining room and a bar. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.