Sustainable Preferred partner

HM Playa Del Carmen

Name: HM Playa Del Carmen
Address: Avenida Constituyentes 180, Playa del Carmen/Playacar, Playa del Carmen/Playacar, Mexico
Telephone: +529842064646

Avenida Constituyentes 180, Playa del Carmen/Playacar, Mexico · Show on map

8.7

Excellent

Based on 1,995 verified guest reviews

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Guests & rooms

2 adults · 1 room

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Free cancellation available

No prepayment · Pay at property

Price-match guarantee

Amenities

Air conditioning

Hotel Safe

Shops

Bar(s)

Restaurant(s)

Restaurant(s) with air conditioning

Restaurant(s) with non-smoking area

Internet access

WLAN access

Laundry Service

Bicycle Hire

Car Park

Garage

Laundry Facilities

Explore the area

City center

15 min walk

Historic district

5 min drive

Restaurants & cafes

Nearby

Nearest airport

30 min drive

HM Playa Del Carmen

Guest reviews

8.7Excellent

Loved by 1,995 travellers

Consistently rated for cleanliness, location, and staff

Cleanliness 9.0

Location 9.1

Staff 8.9

Comfort 8.6

Value 8.2

Sarah M.

Egypt · Aug 2026

★ 9.2

"Perfect location. Breakfast buffet was exceptional and the staff went out of their way to help with our transfers."

Ahmed R.

UAE · Jul 2026

★ 8.7

"Stayed 4 nights. Rooms are spotless with amazing views. The pool at sunset was unforgettable."

Maria L.

Spain · Jun 2026

★ 8.4

"Beautiful hotel. Only downside was slightly slow lifts during checkout, but everything else was 10/10."

James P.

UK · May 2026

★ 9.1

"Excellent business facilities and perfect for our conference. The suite view was breathtaking."

Sample reviews shown — will render live guest reviews when the reviews API is wired.

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8.7

Where to?

Dates

Guests & rooms

2 Adults, 0 Child

Room 1

Adults
(Age 12-99)

Children
(Age 3-11)

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Location

Located at the heart of the charming holiday resort of Playa del Carmen just 350 m from the nearest sandy beach, this hotel enjoys convenient access to the public transport network with the nearest links located just 250 m away.

Facilities

The hotel has 84 rooms, including 6 suites, 30 single rooms and 41 double rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. The hotel provides a baggage storage service, a safe, a transfer service, a laundry service, a coin-operated laundry, a hotel doctor and a smoking area. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard features of some rooms. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. There is also a safe and a desk or, for an additional fee, a minibar. Guests will also find a refrigerator included among the standard features. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.

Sports/Entertainment

The outdoor pool complex provides invigorating refreshment. A terrace with sun loungers and parasols is available. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, jet skiing and a gym.

Meals

The dining area includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Avenida Constituyentes 180

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HM Playa Del Carmen

Amenities

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Guest reviews

Loved by 1,995 travellers

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