Location
This hotel has a central location in downtown Ottawa, only a short walk from the government district. The abundance of shopping and entertainment venues in Sparks Street are a few metres from the hotel, and the Lac Lemay casino can be reached in some 10 minutes by public transport (there is a public transport stop right by the hotel). The Parkway beach is about 20 minutes from the hotel by the car. Dowes Lake is some 40 minutes and the Camp Fortune ski area is about a hour drive. The capital's airport is about 10 km from the centre.
Facilities
328 rooms, including 59 suites, 109 studios, 90 single rooms and 64 double rooms, are located on 18 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Everyday necessities can be purchased at the supermarket. Guests can buy souvenirs at the gift shop. Parking facilities available to guests include a garage (for a fee) and a car park (for a fee). Further services include room service, a laundry service, a hairdresser and a coin-operated laundry.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Valuables can be securely stored in a safe. The kitchenette comes with a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (for a fee) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.
Sports/Entertainment
Guests can enjoy the benefits of a saltwater swim in the pleasantly warm waters of the indoor pool area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including water aerobics, skiing, a gym, aerobics, a spa, a sauna and a beauty salon.
Meals
Various dining options are available, including a dining room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.