Location
This themed hotel is located on-site at Universal Orlando, within a short distance of all of the theme park’s top attractions.
Facilities
The hotel welcomes guests in a 7-storey building with a lift and 650 non-smoking rooms. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) is provided to guests. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Parking spaces are available to guests travelling by car. Other services include a childcare service, a transfer service, room service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. Complimentary newspapers are available.
Rooms
Rooms are equipped with air conditioning and individually adjustable heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has smoking rooms.
Sports/Entertainment
The pool complex includes both indoor and outdoor pools, which are in part heated. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. Guests can relax and enjoy the sun loungers and parasols provided. There are many ways to relax or stay active at the hotel, including volleyball, a gym, a sauna, a steam bath and hydrotherapy treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Various dining options are available, including a dining room, a café and a bar. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. A fortifying breakfast is served daily.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
Foyer
Lifts
Café
Shops
Bar(s)
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
WLAN access
Room Service
Laundry Service
Car Park
Kids Club
Laundry Facilities
Pets
Waterslide
Air conditioning
24-hour reception
24-hour check-in
Hotel Safe
Currency Exchange
Cloakroom