Location
This luxury hotel is situated by Banderas Bay, only around 30 m from the nearest beach. It is located on the golden coastline of Mexico. Links to the public transport network are around 30 m away and Puerto Vallarta airport can be reached by car in about 15 minutes.
Facilities
267 suites are located on 8 storeys and can be reached by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hostel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service (for a fee), medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available.
Rooms
Rooms are equipped with air conditioning, central heating and a fan. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Little extras include slippers, daily paper and pillow menu. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hostel has family rooms and 86 non-smoking rooms.
Sports/Entertainment
Guests can strike that perfect balance between exercise and relaxation in one of the 3 freshwater pools, which are outdoors and in part heated. There is a special swimming area for little ones as well. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols on the terrace invite guests to relax and unwind. A variety of activities such as cycling/mountain biking, beach volleyball, volleyball and basketball or, for a fee, tennis, are offered at the hostel. With water skiing, windsurfing, jet skiing, canoeing, sailing, catamaraning, diving and aquafit available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hostel include a gym, table tennis and aerobics. There is a wellness area with a spa, a sauna and a beauty salon and, for an additional fee, a steam bath and massage treatments. A kids' club and a nightclub round out the entertainment options.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. All-inclusive is offered as a catering option. Breakfast, lunch and dinner are available. The hostel also offers picnics.
Payment
The hostel accepts the following credit cards: American Express, VISA and MasterCard.