Location
The hotel is 10 minutes from the Shenzhen Convention and Exhibition Center, 20 minutes from Huanggang Port and approximately 40 minutes from Shenzhen International Airport.
Facilities
491 rooms are located on 38 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided in public areas. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a babysitting service (for a fee), a transfer service, translation services, room service (for a fee), a laundry service and a coin-operated laundry. Complimentary newspapers are available.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, 350 non-smoking rooms and 1 smoking room.
Sports/Entertainment
The outdoor pool complex is ideal for exercise and relaxation. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, crazy golf and golf are available. Sports options available to guests include aerobics or, for a fee, a gym. There is a wellness area with a range of services, including a spa and hydrotherapy treatments. In addition, a sauna and massage treatments are available for a fee. A dance club and a nightclub are also options for entertainment.
Meals
Dining facilities include 5 restaurants, a dining room, a breakfast room, a café and a bar. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.