Location
This hotel is located directly by the airport, to which a 24-hour shuttle bus runs. It is also just 12 km from the town centre, and a range of shopping facilities and entertainment venues. The Palacio de los Deportes and the Autodromo are about 15 minutes away, while the Basilica de Guadalupe is 20 minutes away and the Piramides de Teotihuacan an hour.
Facilities
15 junior suites, 105 single rooms and 207 double rooms are available to guests in a 2-storey main building and 3 auxiliary buildings. The friendly staff at the reception desk are happy to answer any questions. Services such as a safe and a cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a transfer service, translation services, room service, a laundry service, a coin-operated laundry and a page service.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A desk is provided. Extra comforts include a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Parasols on the terrace are also available. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym and a spa. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.