Location
The hotel has a beachfront location in the Isla Verde district of San Juan, Puerto Rico. It is 15 minutes from the shopping, entertainment, and history of charming Old San Juan. Fine dining, renowned attractions, and hot nightspots are minutes away. Attractions in the area include the El Morro Fortress, Capilla del Cristo and Bacardi Rum Distillery, each around 13 minutes' drive away, the El Yunque Rainforest, which can be reached in around 40 minutes' drive, and the Fajardo Bioluminescent Bay, some 60 minutes' drive from the hotel. The property is only a short distance from Plaza Las Americas, the Caribbean's premier shopping mall, and 5 minutes from Luis Muñoz Marin International Airport (SJU).
Facilities
Guests have a choice of 387 rooms located in a 10-storey main building and 4 auxiliary buildings. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, room service, a laundry service, a hairdresser and a page service. Complimentary newspapers are available.
Rooms
Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Extra comforts include a refrigerator. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and 386 non-smoking rooms.
Sports/Entertainment
Whether more active or in need of rest and relaxation, guests can unwind at the pool complex, which includes a children's area and a total of 3 swimming pools. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. For those who wish to stay active while on holiday, the hotel offers tennis. Water sports enthusiasts can enjoy jet skiing and snorkelling. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a beauty salon and a solarium. Subject to charge: massage treatments. Additional leisure activities include a kids' club, a dance club, a casino and a nightclub.
Meals
Dining facilities include a café, a bar and a pub. Guests can indulge their palates at 8 restaurants (non-smoking, air conditioning and high chairs). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
Newspaper kiosk
Shops
Hairdresser
Bar(s)
Pub(s)
Nightclub
Casino
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Restaurant(s) with high-chairs
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Car Park
Garage
Kids Club
Pets
Air conditioning
24-hour reception
24-hour check-in
Hotel Safe
Lifts
Café