Location
The hotel is located in East Grinstead, about 30 minutes from London Victoria station, with links to central London, via the Gatwick Express. Also within easy reach is the M25 motorway, as well as Eastbourne on the glorious south coast. There are numerous restaurants, bars and shopping opportunities about a 5-minute drive away in East Grinstead. The beach is roughly a 45-minute drive away. The hotel is approximately 10 minutes from London Gatwick Airport. Other airports include London City (65 km) and Heathrow (70 km).
Facilities
The hotel has 15 junior suites, 5 suites and 100 double rooms located in two 2-storey buildings. Staffed 24 hours a day, the reception desk provides a smooth check-in/check-out service. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a page service. Complimentary newspapers are available. Lectures, presentations and meetings can be held in one of the 9 conference rooms.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. There is no additional charge for an extra bed. A safe provides secure storage for guests' personal property. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a radio and WiFi. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and 120 non-smoking rooms.
Sports/Entertainment
The pool complex includes both indoor and outdoor pools, which are in part heated. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the hotel include a gym and aerobics. There is a wellness area with a spa, a sauna, a steam bath and a beauty salon. Subject to charge: massage treatments.
Meals
Various dining options are available, including a dining room and a bar. Guests can indulge their palates at 2 restaurants (non-smoking, air conditioning and high chairs). A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.