Location
The hotel, one of Puerto Rico’s most luxurious, is set on an exclusive peninsula and is made up of 17 acres of lush tropical gardens. The Puerto Rico hotel's location is ideally situated between historic old San Juan and the exciting Condado area, offering a secluded beach, lavish accommodation and amenities tailored to families, couples and business travellers alike. It is also just a 15-minute drive from Luis Muñoz Marín Airport and 5 minutes from San Juan's Convention Center.
Facilities
The hotel has a lift and features 651 rooms. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a cloakroom and a safe. Wireless internet access allows guests to stay connected while on holiday. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car (for a fee). Other services include a babysitting service (for a fee), a childcare service, room service (for a fee), a laundry service and a hairdresser.
Rooms
Rooms are equipped with air conditioning and individually adjustable heating. Guests can enjoy the sea view from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and 646 non-smoking rooms.
Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Parasols and comfortable sun loungers are available on the sun terrace. For guests who wish to keep active, tennis, volleyball and basketball are available. The water sports offered include diving. After an eventful day, guests can work out and recharge in the gym. After a long day, guests can relax in the wellness area, which features a spa and a beauty salon. Massage treatments are among the facilities available for an extra fee. Leisure facilities include a kids' club, a dance club and a nightclub.
Meals
The dining area includes a restaurant (with high chairs) and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.