Location
The hotel enjoys a central location within walking distance from many restaurants, less than 5 km from Disney Maingate and 2.5 km from ESPN World of Sports. The hotel is located 25 km from Universal Studios, 15 km from Sea World and 13 km from the Lake Buena Vista Outlets Tourist zone.
Facilities
429 rooms, including 62 single rooms and 359 double rooms, are available to guests in a 7-storey main building and 3 auxiliary buildings. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. There is also a playground for younger guests. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include translation services, room service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. Complimentary newspapers are available. Lectures, presentations and meetings can be held in one of the 8 conference rooms.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (for a fee) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.
Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Guests can relax and enjoy the sun loungers and parasols provided. The wide range of activities offered at the hotel ensures that there is something new to do every day, including tennis, beach volleyball, volleyball, basketball and archery. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. A wellness area with a spa is available at the hotel. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Special meals, including diet meals, are also available.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.