Location
This family-friendly hotel is located off the beaten track approximately 9.5 km from the centre of Los Canarios. It is ideal for business travellers as well as families. Guests can reach the nearest shops in about 9.5 km. The nearest airport is Santa Cruz Pa (SPC), approximately 32 km away.
Facilities
The complex was modernised in 2021. 484 non-smoking rooms are available to guests in a 2-storey main building and several auxiliary buildings. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 14:00-11:00 hours a day. Amenities available at the hotel include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Souvenirs can be purchased at the gift shop. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a babysitting service (on request and for a fee), a car hire service, room service (for a fee), an alarm call service, a laundry service, a page service and a hotel doctor. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. The conference room is available for conferences, lectures and meetings.
Rooms
Air conditioning ensures that rooms maintain just the right temperature. In most units, guests can enjoy a partial sea view from a balcony or terrace. Most units have a sea view. The rooms have a king-size bed and a sofa bed. Extra beds or children's beds can be provided upon request. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a flatscreen television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. 5 wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Sports/Entertainment
Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 6 outdoor pools, while children have a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub (for a fee) offer the perfect way to unwind. A sun terrace is a great place to while away the hours. The complex offers an extensive outdoor sport and leisure programme, which includes bocce, beach volleyball, basketball, archery and Nordic walking. For a fee, guests can also enjoy cycling/mountain biking, tennis and crazy golf. Water sports on offer include aquafit or, for a fee, kayaking and diving. The complex offers numerous indoor sports, including a gym, table tennis, badminton, darts, yoga and aerobics or, for a fee, billiards. Various wellness options, such as a spa, a sauna, a hammam, a beauty salon, massage treatments, aromatherapy and a hydrojet massage, are offered for a fee. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco, live music and a dance club.
Meals
The dining area includes a bar. A cosy atmosphere and delicious food await guests in 5 non-smoking restaurants (high chairs are available). Catering options include bed and breakfast, half board, full board and all-inclusive. A breakfast for early birds and late risers, lunch and dinner tempt guests with a wide range of dishes. Gluten-free meals, vegetarian dishes, children's meals and lactose-free food can be prepared on request. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Payment
The complex accepts the following credit cards: American Express, VISA and MasterCard.