Location
This beach hotel lies in the outskirts of Puerto del Carmen, around 4 km from the airport. The beach is easily reached across the newly built promenade which is traffic-free. In only a number of minutes, guests will arrive at numerous shopping venues, restaurants, bars and nightclubs. The centre is approximately 4 km away and is cheaply and easily reached using the regular bus service or by taking a taxi.
Facilities
The hotel has 32 junior suites and 372 double rooms, which are located on 4 storeys and are reachable by lift. Guests are warmly welcomed by English- and German-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service on request, a childcare service, medical assistance, room service (for a fee), a laundry service and a hairdresser. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available.
Rooms
Rooms feature a living room, a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms include a sofa bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Family rooms are available for parents with children.
Sports/Entertainment
Guests can unwind and strike that perfect balance between exercise and relaxation in the outdoor pool area. There is a children's swimming area as well. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sport and leisure programme, which includes bocce, beach volleyball, volleyball, basketball, crazy golf, golf and archery. For a fee, guests can also enjoy cycling/mountain biking and tennis. Water sports available at the hotel include diving, and also, for an additional fee, water skiing. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts and aerobics. There is a wellness area with a spa and a hammam and, for an additional fee, a sauna, a steam bath, a beauty salon, massage treatments, thalassotherapy treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, a kids' disco, live music and a dance club.
Meals
Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include half board and all-inclusive. All-inclusive holidaymakers enjoy special extras like live cooking, in addition to a selection of alcoholic and non-alcoholic beverages. A delicious and varied buffet is prepared for breakfast and dinner every day, and a set menu can be ordered at lunch. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers snacks.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.