Location
Ideally located between Cancún and Playa del Carmen and just a short 25-minute drive south of Cancún International Airport, the hotel is situated along a stretch of natural pure white sand beach in the Riviera Maya. The town centre of Puerto Morelos is around 2 km away.
Facilities
Guests have a choice of 28 suites, 268 single rooms and 190 double rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a cash machine. Wireless internet access is provided in public areas. A variety of shops are available, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service (for a fee), a childcare service, room service, a laundry service, a hairdresser and a coin-operated laundry.
Rooms
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.
Sports/Entertainment
Whether more active or in need of rest and relaxation, guests can unwind at the pool complex, which includes a children's area and a total of 3 swimming pools. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. The hotel offers outdoor sports, including bocce, beach volleyball and fishing or, for a fee, golf. With windsurfing, kayaking, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club, a casino and a nightclub.
Meals
Dining facilities include a restaurant, a dining room, a café and a bar. Catering options include bed and breakfast and all-inclusive. Breakfast guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Diet meals and gluten-free meals can be prepared on request. In addition, special catering options and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.