Location
Located next to one of Puerto Aventura’s beaches beside the Caribbean Sea in the heart of the Riviera Maya, this hotel lies just 10 minutes walk from the resort centre where restaurants and bars are to be found as well as about 15 minutes drive from Playa del Carmen and Aret Park. The ruins of Tulum and Xel-Ha Park are 30 minutes away and it is approximately 1.5 hours to Cancún airport whilst Chicehn-Itza may be reached in roughly 3 hours.
Facilities
The holiday village has 205 double rooms, which are located on 4 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include medical assistance, 24-hour room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.
Rooms
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available.
Sports/Entertainment
Whether more active or in need of rest and relaxation, guests can unwind at the pool complex, which includes a children's area and a total of 5 swimming pools. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. The complex offers outdoor sports, including cycling/mountain biking, tennis, bocce, beach volleyball, basketball and archery. With windsurfing, paddle boating, canoeing, catamaraning, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, callisthenics and aerobics. The wellness offerings at the holiday village include a spa and massage treatments. The complex offers plenty of activities and entertainment options, including a kids' club, a dance club and a nightclub.
Meals
Dining facilities include a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include full board and all-inclusive. At breakfast, lunch and dinner, guests serve themselves at the delicious buffet or order a set menu for dinner.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
Newspaper kiosk
Shops
Hairdresser
Bar(s)
Nightclub
Theatre
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Restaurant(s) with high-chairs
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Bicycle Cellar
Bicycle Hire
Car Park
Kids Club
Playground
Restaurant(s) with smoking area
Laundry Facilities
Pets
Air conditioning
24-hour reception
Hotel Safe
Currency Exchange
Lifts
Café