Location
This hotel lies directly beside the beach in the tourist resort of Puerto Aventura, lying about 300 m from the town centre, in the heart of the Mayan Riviera. Links to the public transport network are to be found just 500 m away and Cancún airport lies around 1.5 hours from the hotel.
Facilities
The hotel has a lift and features 328 rooms. The reception desk in the lobby is staffed round the clock. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access is provided in public areas. A variety of shops are available, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a car hire service, medical assistance, a laundry service and a hairdresser. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.
Rooms
Rooms feature a living area, a kitchen and a bathroom. Air conditioning and a fan ensure comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. The rooms have a double bed and a sofa bed. Separate bedrooms are available. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are provided.
Sports/Entertainment
The pool complex, which includes 5 outdoor pools and 3 children's pools is a great place to work out or just relax and unwind. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, bocce, beach volleyball, basketball and archery. Golf is organised by third-party operators. A wide range of sports are available, including water sports such as windsurfing, canoeing, sailing, catamaraning, kayaking, snorkelling and aquafit or, for a fee, diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, squash, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a beauty salon and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music and a dance club.
Meals
Dining facilities include a café and a bar. Guests can indulge their palates at 4 restaurants (non-smoking, air conditioning and high chairs). Catering options include full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A continental breakfast buffet guarantees a great start to the day. Lunch (as a buffet) and dinner (a buffet, à la carte and a set menu) offer something for everyone. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
Lifts
Café
Newspaper kiosk
Shops
Hairdresser
Bar(s)
Nightclub
Theatre
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Restaurant(s) with high-chairs
Conference Room
Internet access
WLAN access
Laundry Service
Medical Assistance
Bicycle Cellar
Bicycle Hire
Car Park
Kids Club
Playground
Air conditioning
24-hour reception
Hotel Safe
Currency Exchange
Cloakroom
Foyer