Location
This resort is located in Puerto Morelos, right on the beach.
Facilities
The resort has a lift and features 526 rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Guests of the resort are welcome to relax in the garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a childcare service, a car hire service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. Complimentary newspapers are available.
Rooms
Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a flatscreen television with cable channels, a radio, a CD player, a DVD player and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. Amenities provided in the rooms include slippers and a daily paper. The bathrooms have a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has non-smoking rooms and smoking rooms.
Sports/Entertainment
An invigorating dip in one of the 2 outdoor pools is always worthwhile. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Sun loungers and parasols are available on the sun terrace. The wide range of activities offered at the complex ensures that there is something new to do every day, including tennis, beach volleyball, volleyball, golf, fishing and horse riding. With paddle boating, canoeing, sailing, kayaking, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the resort include a gym, billiards and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, hydrotherapy treatments, anti-ageing treatments and a solarium. The resort has a number of entertainment facilities available, including an entertainment programme, live music, a dance club and a nightclub.
Meals
Various dining options are available, including 9 restaurants, a dining room, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. Breakfast, brunch, lunch and dinner will satisfy appetites big and small. Gluten-free meals and vegetarian dishes can be prepared on request. The show cooking is a particularly special attraction.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.